Consumers expect great digital experiences that are intuitive, frictionless, and fast. While many other industries have pushed the boundaries of digital innovation, travel retailing has lagged. Travelport, a global technology company that powers travel bookings for hundreds of thousands of travel suppliers worldwide, is leading the push for the industry to get modern, citing how travel has been a tech innovator in the past and should be again.

People expect big things from digital retailers. And although there are pieces of modern retailing sprinkled throughout the travel industry, what’s missing is a truly modern end-to-end customer journey — which is vital for travel to keep up with the standards that customers know and love elsewhere. Travelport believes travel agencies are best placed to create that modern retailing experience across the entire customer journey. And in turn, suppliers will see higher profits and happier travelers who become repeat customers.

Travelport is the only tech company investing in empowering agencies to transform their business and become better retailers. And modern retailing isn’t just good for travel agencies and consumers; it’s also good for suppliers. When customers have the best choices across multiple suppliers, products, and ancillaries, they’re likely to find the perfect options — and therefore spend more. Modern retailing also helps to set the right customer expectations. That means happy customers boarding the plane, checking into the hotel, or picking up their rental car keys.

Buyers and sellers of travel are connected by the company’s next generation marketplace, Travelport+, which simplifies how brands connect, upgrades how travel is sold, and enables modern digital retailing. Travelport+ helps agencies take off, with modern retailing tools that help boost sales, optimize revenue, and keep customer satisfaction sky high.

Choose More

Too much choice can be overwhelming – just try packing a suitcase under pressure. Travelport+ takes the pain out of decision-making. The company’s automated content curation toolkit helps agents quickly scan and compare multiple fares, offers, and ancillaries, serving up perfect, personalized results. Driven by powerful artificial intelligence (AI) and machine-learning capabilities, Travelport provides more accurate, relevant results for a faster, more streamlined booking experience.

Sell More

Travelport+ sets agencies up to sell effectively, allowing bookers to quickly search, filter and find the right deals, including NDC and ancillaries. But modern retailing is not just about selling. Travelport+ also makes it crystal clear what customers are getting, which makes everyone happier.

Earn More

It’s time to let technology do the number crunching. Travelport+ acts as a personal CFO for its partners, helping agencies earn more from every trip and grow profits.